Growing Pains In The Cloud II:
The People vs The Ministry of No
Shadow IT is significant and growing as more businesses become reliant on it. But how is it affecting the status quo between IT and business departments. A report by NTT Communications into European enterprises examines the Shadow IT phenomena and the dramatic impact it is having on the enterprise IT landscape.
Shadow IT is causing headaches for IT departments, but it looks like it is here to stay. With business users increasingly reaching out to Shadow IT to find their own tools, this can have a destructive impact on relations between IT and business departments. How can the situation be diffused? How can shadow IT be seen as an opportunity as opposed to a threat?